You have integrated live chat into the communication mix of your company. So if all goes well, you already know that you have to thoroughly train your new chat agents in order to use your live chat as effectively as possible. Then comes a new challenge: managing your team as it grows. How do you ensure that your department works optimally and that you use all chat agents efficiently? There are all kinds of different tools available for live chat software. Below you will see how you can use them. Read More
We have only one goal: providing outstanding customer service online. The feedback that we get from customers is that LiveChat Pro precisely does that.
Our clients outsource live chat to us. Chat with us about managed live chat and try it. Or call us. Within 10 to 15 minutes one of our account managers can help you understand how LiveChat Pro works and give an estimate (based on the number of visitors of your website) of how many chats, leads or orders you can expect in a month. And of course he or she will explain the costs and how we work.