Every company is looking for ways to differentiate themselves from their competition. Customers now expect to be able to use multiple communication channels when communicating with businesses, whereby live chat tops that list. LiveChat Pro is a leading live chat contact center with live chat operators who work for a variety of clients, from retailers and IT companies to educational institutions and car dealers.
Delivering excellent customer service is our core business. It is the reason why LiveChat Pro exists.
We are online on your website from 6 am to 10 pm (UK time), 7 days a week. Also in the weekends and during bank holidays.
Comment allez-vous? Angenehm Sie kennen zu lernen! We support the following languages: German, French and Dutch.
We believe so strongly in our quality that we deliver guarantees on the availability and response times (with penalty clauses).
Our employees are professionally trained chat operators. An in-house sales and customer service trainer ensures that operators have the right skills. And before they go to work for a new client, they are trained during the first 2-4 weeks in its products and services. Read more about our training and knowledge transfer.
We use the best live chat software in the world. And you do not have to pay anything extra. The price of the software is already included in our pricing.
We have only one goal: providing outstanding customer service online. The feedback that we get from customers is that LiveChat Pro precisely does that.
Our clients outsource live chat to us. Chat with us about managed live chat and try it. Or call us. Within 10 to 15 minutes one of our account managers can help you understand how LiveChat Pro works and give an estimate (based on the number of visitors of your website) of how many chats, leads or orders you can expect in a month. And of course he or she will explain the costs and how we work.