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Case studies

To Tuscany makes life easy for holiday renters with Managed Live Chat

First and foremost, booking a holiday villa has to be easy. What is available in a certain region, with swimming pool, five bedrooms and suitable for children? LiveChat Pro answers such questions directly via live chat. In the required language, during and after office hours. So that customers of online travel agency To Tuscany will know right away if they have found their dream holiday.

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Kroftman Structures doubles number of quote requests with LiveChat Pro

Kroftman Structures has about 60,000 website visitors every month. What can we do to get leads from these visitors? The supplier of storage centres hired LiveChat Pro to answer questions from website visitors via live chat. The result? A doubling of sales leads, with 365 quote requests in August compared to 164 the previous year.

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Nooteboom Trailers offers extra customer service with LiveChat Pro

Special transport is tailor-made, which is why the Nooteboom Trailers continuously invests in innovations – not only in exceptional road transport, but also in customer communication. With this in mind, the trailer manufacturer decided to offer additional help to its website visitors via Managed Live Chat from LiveChat Pro. With this service Nooteboom lays the foundation for long- term relationships with customers and for more business.

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Enerpac tilts customer service to a higher level with LiveChat Pro

The suspension bridge at the Southern-French Millau, the Vegas Wheel, and a Malaysian oil platform – each project using hydraulic tools from Enerpac. This global market leader in hydraulic tools wanted to convert as many of their approximately 150,000 website visitors as possible into customers. Multilingual live chat functionality from LiveChat Pro makes that possible: Enerpac has direct contact with its customers and leads are entered one-by-one into the e-mail marketing and CRM system.

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